Skill Sets
Community Services Skill Set
This skill set develops essential skills for effective workplace performance. Focusing on time management strategies to enhance productivity, teaching students to deliver professional and supportive first-point-of-contact services. Students also develop communication skills needed in health and community service settings, emphasizing clear, compassionate interaction. Lastly, there is a focus on promoting social and cultural sensitivity, ensuring students can interact respectfully and inclusively in diverse environments.
This skill set contains the following Units of Competency
BSBPEF202 Plan and apply time management
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
SITXCOM007 Show social and cultural sensitivity