Skill Sets

Community Services Skill Set

This skill set develops essential skills for effective workplace performance. Focusing on time management strategies to enhance productivity, teaching students to deliver professional and supportive first-point-of-contact services. Students also develop communication skills needed in health and community service settings, emphasizing clear, compassionate interaction. Lastly, there is a focus on promoting social and cultural sensitivity, ensuring students can interact respectfully and inclusively in diverse environments.

This skill set contains the following Units of Competency

BSBPEF202 Plan and apply time management
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
SITXCOM007 Show social and cultural sensitivity

Download Learner Handbooks

Coming soon!

These courses will be available in 2025, please come back on 1st February 2025 to download the latest version.

Enrol Now

Coming soon!

These courses will be available in 2025, please come back on 1st February 2025 to enrol in this course.