Nationally Recognised Training
Course Details
This qualification reflects the role of entry level volunteer workers. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
This qualification may be used as a pathway for workforce entry. Organisations may require volunteers to undergo relevant background checks.
To achieve this qualification, the candidate must have completed at least 20 hours of volunteer work as detailed in the Assessment Requirements of units of competency.
Units of Competency
Consistent with the qualification packaging rules, the units listed below will be delivered for this qualification:
BSBCMM211 Apply communication skills
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCVOL001 Be an effective volunteer *
CHCYTH013 Engage respectfully with young people
HLTWHS001 Participate in workplace health and safety
* To achieve this qualification, the candidate must complete at least 20 hours of volunteer work as detailed in the assessment requirements of this unit
Download Learner Handbook
Coming soon!
This course will be available in 2025, please come back on 1st February 2025 to download the latest version.
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Coming soon!
This course will be available in 2025, please come back on 1st February 2025 to enrol in this course.